How to level the playing field for ride-hailing and taxis

Abstract

Introduction of ride-hailing services created many legal challenges in various countries because of their different features of operation and business model. Policy makers and regulators are pressured to define methods to handle these challenges. Today different countries has taken different approaches as policy and regulatory framework response to the entrance of ride-hailing companies but there is no common approach agreed. This research is meant to provide a system analysis and structured assessment regarding regulatory conflicts after introduction of ride-hailing services in different cities and also regulatory responses of these cities. This study presents an analysis and evaluation of developments to transportation policy and regulation since the proliferation of ride-hailing services with various examples and provide how to effectively approach “leveling the playing field” between traditional taxis and ride-hailing with set of principles to be considered while defining regulatory approach. © 2020, Springer Nature Switzerland AG.