The Influence of Artificial Intelligence (AI) onEmployee Engagement in Higher Education Sector: Human-Centered Design Approach

Abstract

The rapid integration of Artificial Intelligence (AI) in higher education sectornecessitates a deeper understanding of its influence on employee engagement. This studyinvestigates the influence of AI on employee engagement in higher education sector,focusing on autonomy at work, work intensification, and meaning of work. The researchemploys quantitative methods to analyze the relationships between AI integration andthese factors. Data was collected through an online questionnaire comprising closed-ended questions designed to measure the study variables. The study analyzed data from303 participants to investigate the relationship. Findings reveal that AI and autonomy atwork significantly impact employee engagement with p <0.001. The other two factors,namely quantitative demand, and meaning of work, were found to be statisticallyinsignificant at the 0.05 level. This research contributes to the limited body of knowledgeon AI's effects on employee engagement in higher education, providing valuable insightsfor developing effective AI integration strategies that enhance institutional effectivenesswhile prioritizing employee well-being.